Privacy Policy

Privacy Policy for Gildridge Estate

At Gildridge Estate, accessible at gildridgeestate.com, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information we collect and how we use it.

If you have any questions or need more information about our policy, please feel free to contact us via the details provided on our website.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

You may be asked to provide personal details such as your name, email address, phone number, or booking information. We will clearly explain the purpose of this data collection at the point it occurs.

If you contact us directly, we may receive additional details including the content of your message and any attachments.

How We Use Your Information

We use the information we collect for the following purposes:
To provide, operate, and maintain our website
To improve and personalise your user experience
To analyse website usage and understand how visitors interact with the site
To develop and enhance our services and features
To communicate with you, including for customer support and promotional purposes
To send confirmation emails and updates
To detect and prevent fraudulent or unauthorised activity

Log Files

Gildridge Estate follows standard practices of using log files, which log visitors when they access the site. This includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click data. This data is not linked to personally identifiable information and is used solely for site analytics and improvements.

Like most websites, we use cookies to enhance your experience. These cookies store information such as your preferences and the pages you visited on our site. This helps us tailor content and improve functionality.

CCPA Privacy Rights (California Residents)

If you are a California resident, you have the right to:
Request disclosure of the categories and specific pieces of personal data we have collected
Request deletion of personal data we hold about you
Opt out of the sale of your personal data (we do not sell your data)
We will respond to all requests within one month. To exercise any of these rights, please contact us.

GDPR Data Protection Rights (European Users)

All users have the following rights under the GDPR:
Right to access – You can request copies of your personal data
Right to rectification – You can request that we correct inaccurate or incomplete information
Right to erasure – You can request deletion of your data, under certain conditions
Right to restrict processing – You can request a temporary halt to processing your data
Right to object to processing – You can object to our use of your data, under certain conditions
Right to data portability – You can request that we transfer your data to another organisation or directly to you

We aim to respond to all such requests within one month.

Children's Privacy

Protecting children's privacy online is especially important. Gildridge Estate does not knowingly collect any personal identifiable information from children under 13 years of age.

If you believe that a child has provided this type of information on our website, please contact us immediately and we will take prompt steps to remove such information from our records.

Thank you for visiting Gildridge Estate.

For more information or to contact us, please visit gildridgeestate.com.